Website Terms of Use & Policies
Last Updated: March 2026
Welcome to The Burg Concierge. By accessing or using https://theburgconcierge.com, you agree to the following Terms of Use and Policies. Please read them carefully. If you do not agree with these terms, you should not use this website or our services.
Website Terms of Use
The content on this website is provided for general informational purposes only. We reserve the right to modify, update, or remove content at any time without notice. Your use of this website constitutes acceptance of these terms.
You agree not to use this website for any unlawful purpose or in any way that could harm, disable, overburden, or impair the website or interfere with any other party’s use. All content, trademarks, logos, and intellectual property on this site are owned by or licensed to The Burg Concierge and may not be copied, reproduced, distributed, or used without prior written consent.
Medical Disclaimer
The Burg Concierge provides concierge primary care services; however, the information on this website is not intended to replace a relationship with a licensed physician.
All medical information provided on this website is for educational and informational purposes only and should not be considered medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider regarding any medical condition or treatment.
Never disregard professional medical advice or delay seeking care because of information you have read on this website.
Telehealth Terms (If Applicable)
Telehealth services, when offered, are provided in compliance with applicable state and federal laws. Telehealth may not be appropriate for all medical conditions.
By participating in telehealth services, you acknowledge and consent to the following:
- The limitations of virtual care compared to in-person visits
- Potential technical issues or interruptions
- The transmission of health information electronically
Emergency medical conditions are not appropriate for telehealth. In an emergency, call 911 immediately.
Membership Billing & Payment Terms
The Burg Concierge operates on a membership-based concierge care model.
Membership fees:
- Are billed in advance on a monthly or annual basis, depending on the selected plan
- Are not covered by insurance
- Cover enhanced access, extended visits, and personalized care services
Membership fees do not replace insurance and do not cover labs, imaging, medications, specialist visits, or hospital services unless explicitly stated.
Failure to maintain payment may result in suspension or termination of membership services.
Cancellation & Refund Policy
Memberships may be canceled in accordance with the terms outlined in your membership agreement.
- Cancellations must be submitted in writing
- Membership fees already paid are generally non-refundable
- Access to concierge services ends at the conclusion of the paid billing period
Any exceptions are at the sole discretion of The Burg Concierge.
SMS Messaging Terms (If Applicable)
The Burg Concierge respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for sending informational messages.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our
SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact The Burg Concierge at 727-238-5015 or Physicians@theburgconcierge.
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to Physicians@theburgconcierge.
After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. The Burg Concierge will not sell, rent, or share the collected mobile numbers.
Testimonials Disclaimer
Testimonials on this website reflect individual experiences and outcomes. They do not guarantee or predict future results. Each patient experience is unique, and testimonials should not be interpreted as a promise or representation of specific outcomes.
Medical Information Disclosure
Please be advised that the content published on this blog, including articles, graphics, images, and any other material, is for informational purposes only. The information provided here is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this blog.
The authors and contributors of this blog are not medical professionals, and the information they provide is not meant to represent medical advice, diagnosis, or treatment. The views expressed on this blog are personal opinions and should not be interpreted as medical advice. The accuracy, completeness, suitability, or validity of any information on this blog cannot be guaranteed. The authors and contributors are not liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use.
All information is provided on an as-is basis. It is the reader’s responsibility to verify their own facts. The use of our information should be based on your own due diligence, and you agree that this blog and its authors/contributors are not liable for any success or failure that is directly or indirectly related to the purchase and use of our information, products, and services reviewed or advertised on this website.
Limitation of Liability
To the fullest extent permitted by law, The Burg Concierge shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this website or services.
Governing Law
These Terms and Policies are governed by the laws of the State of Florida, without regard to conflict of law principles.
Contact Information / Legal
The Burg Concierge
100 2nd Ave S, Suite 706S
St Petersburg, Florida
Website: https://theburgconcierge.com
For questions regarding these Terms and Policies, please contact us through the website’s contact form or by phone as listed on our Contact page.
By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Use and Policies.